Privacy Policy

Libra Trailer Parts is committed to protecting your privacy. The information we collect is to ensure secure ordering and to provide a more personalized shopping experience. You can help us protect your privacy by not sharing your user name or password with anyone. If you have any concerns, comments or complaints, be sure to contact us.

How much information do I have to give?

We only collect the information needed for secure ordering and customizing your experience.

If I’m just browsing:

  • We use IP addresses to measure our site traffic and to help provide a customized shopping experience. Your IP address is not linked to your customer information.
  • If you come to our site via a link, the location where you came from is captured. This is used to help us better promote our site.
  • We capture the type of browser you are using to help us optimize our site to match the browser used by our customers.
  • We also keep track of pages you visit to help us provide a more personalized and relevant shopping experience and so that we can improve our site design. 

If I’ve found what I need:

We collect name, address and payment information, although credit card numbers may be phoned in as an alternative.

What are you going to do with my private information?

We require only the personal information that is needed to safely process your order and for contacting you about your purchase. It is used exclusively for that purpose.

Will my information be given to another party?

Your personal information is not shared with any other party.

Do you purchase information about your customers from other companies?

No. 

What about e-mail?

Libra Trailer Parts does not send unsolicited e-mail.

NOTE: Your customer service representative may occasionally send you promotional or product information. If you do not want to receive such e-mails, simply let us know.